Being a product manager is a highly ambiguous role, as it can seem like there are a million things to do and only a limited amount of time. If you stick to making sure you excel in these five areas though, you will be on your way to a solid foundation that will benefit any product at any company stage.
While being a leader of a team that creates products is an impressive feat a product manager must understand how a product is created. This requires a lot of hands-on experience, listening to a ton of customer feedback, and creating…
Building effective working relationships within Product and with the other branches of your organisation is highly important to your success as Product Leader. As such, it is important for us to invest early to establish and grow bonds that compound the longer we work together.
Two of the best models I have come across to build collaboration and trust within teams are outlined below. The first is the Behavioural Change Stairway, and the second is the Five Dysfunctions of a Team. They ladder well together as the former is about building trust with individuals and the second is more focused…
In order for your organisation to to have good qualitative data to inform product decisions, you must spend time with our customers and understand their needs. It can be common for warring stakeholders to try to force too many outcomes into the one session and achieve none. To remedy this, we must plan customer interviews with more exact requirements. Below are the four interviews that I recommend to PM’s and stakeholders to plan customer interactions around.
This month I was lucky enough to talk with Steve Morlidge to talk about the Beyond Budgeting. He is an expert in Beyond Budgeting, a financial method that searches for a lot of the same anti fragile outcomes as the Agile manifesto.
Yearly budgets are inefficient and wasteful.
Trying the forecast your budget for the year is like trying to forecast your roadmap for the year. It will most likely change with new information, so moving to “just enough” planning is less wasteful.
Yearly budgeting encourages bad behaviour.
Forcing people to allocate dollars before they know what they need it…
This month I was lucky enough to talk with Maria Matarelli and Nic Sementa. They are the authors of the Agile Marketing Academy and believe that marketing can and should keep pace with continual delivery of product.
DONE does not stop at production.
Some development teams can believe the responsibility of shipping value stops with production, but good communication with customers is necessary.
Change is happening faster.
Product messaging needs to change with market trends. Be the fast follower and learn about your customers first.
Moving from a sale to a success mindset.
Focus less on sales but also…
A few months ago, I was lucky enough to sit in on an offsite for Willow. It was a three-day festival of planning, connecting, and clarifying. One session stood out, though. It was from our incoming Chairman, Nicholas Moore. Nicholas is the former CEO of Macquarie Group. He held that position for ten years, with over thirty-three years at the company.
Nicholas was there to talk to us about values. He was cheerful and approachable, but what I was not ready for was how practical his advice would be.
Nicholas told us that the people with the greatest insight into…
This month I was lucky enough to sit down and talk with Peter Moreno to talk about the Agile Leadership Framework. This framework combines Agile principles with Integral Theory to equip leaders with a more wholistic view of the world and empower their teams to succeed.
Great leaders empower the team.
While there is a lot said about the development team in Agile, there is still a need for great leaders to create positive environments for teams to thrive.
Leaders need a wholistic and integrated view to lead through change.
Change is pervasive, so if a leader is to be…
This month I was lucky enough to sit down and talk with Johanna Rothman and Mark Kilby , the authors of the book “From Chaos to Successful Distributed Agile Teams: Collaborate to Deliver”.
Distributed agile teams have a terrible reputation. They don’t deliver “on time,” and too often, they don’t deliver what the customer needs. However, most agile teams have at least one remote team member. And, agile approaches are here to stay.
Distributed teams are becoming more normal.
With the global nature of business and the recent need to be remote because of pandemic, businesses need to be remote…
This month I was lucky enough to sit down and talk with Richard Kasperowski, the author of two books, High-Performance Teams: The Foundations and The Core Protocols: A Guide to Greatness. We talked about his framework for high performance teams and how it brings a practical set of behaviours to some concepts we have talked about previously.
Teams need the tools to effectively communicate at speed.
Helping teams establish a set of communication tools and emotional intelligence establishes a trust-based environment.
Teams and Culture drive your organisation
Trust based environments allow team members to devote all their energies to customer value…
Recently I came across an article with Satya Nadella about his perception that success in life is not about work life balance but more about work life harmony. This struck a chord with me (don’t worry there are plenty more puns to come). Work and life are things that people have tried to keep away from each other but to anyone who reads this, knows how tightly they are linked. When I have a bad day at work, it affects me after I get home and vice versa. Similarly, when I am charged up and firing at work, things at…